FAQs

Yes, all of our doors come with a full weather seal as standard.

When choosing hinge side and opening direction the key considerations should be space constraints, accessibility, weather conditions and security needs. You will need to properly consider the layout of your room and any relevant building codes to make sure that you have the most safe and functional door placement. Your opening direction will be entirely unique to your needs and it is important that you carry out a thourough investigation.

As standard we position a spy hole 1650mm from the base of the threshold, which is eye level for the average person.

To figure out which door frame is going to suit your door opening you're going to need to measure both height and width. To measure the width, measure three times. Once at the bottom, in the middle and again at the top. Though these measurements should be the same, if they differ slightly, use the smallest measurement. Similar to measuring the width of your door, you also want to measure the height of your door opening in the same way. Measure once on the left side, once in the middle and once on the right side. If there is a difference in the measurements then use the smallest measurement. These two measurements will make up the dimensions that you need to determine which door frame you need.

All our doors come supplied within their own frames.

The standard cylinder comes supplied with 2 fitters keys which are used during installation, 1 master key and 5 keys which can be used on a daily basis. Unfortunately you can't obtain additional keys with this type of cylinder. The kite marked security cylinder upgrade comes supplied with 3 keys and allows for additional keys to be cut. The cylinder & turn upgrade comes supplied with 3 keys and allows for for additional keys to be cut.

Our doors vary in weight and are heavier than a standard door. It is recommended that when fitting your door, between 2 and 4 people are present to help lift it.
Standard Weight Doors:
880-940 x 2075mm – 64Kg
980-1040 x 2075mm – 67Kg
Heavy Duty Doors:
830-890 x 2075mm – 75Kg
880-940 x 2075mm – 72Kg
980-1040 x 2075mm – 75Kg
1100-1160 x 2075mm – 95Kg
1200-1260 x 2075mm – 120Kg
Double Security Door (comes flat packed in separate pieces):
Frame – 80Kg
Door leaf – 35Kg

The doors come supplied with a 1 year warranty.
Manufacturers offer different warranties on their products.

  • In stock single doors: The cylinder and key set is found in the top of the frame.
  • Double doors: The cylinder is placed in one of the handle boxes.
  • Fire exits: The keys are taped to the door or around the panic bar.

All our frames come supplied with side channels that are fitted around the outside of the frame. The side channels expand by winding out the fixing bolts which in turn push the side channels outwards allowing you to expand the frame between the two measurements.

All our doors are designed to open outwards which makes them more secure and weather-proof. If you require the door to open inwards you are required to install the frame the opposite way, this does have an effect on the security and weather-proof aspect of the door. We would recommend adding a rain drip to any inward opening doors being installed externally helping to prevent water ingress.

  • For stock items: The lead time is 1-2 working days for dispatch.
  • Customised orders: Generally between 2 to 3 weeks.
  • Powder coated orders: Generally around 3 weeks.
  • Orders with infill panels: Could take up to 4 weeks.

Once the order is dispatched deliveries are normally the next working day between 08:00 and 17:30.

We do offer collections; this is currently not available online. You would need to contact the office at 01260 460 310 or send an email to [email protected] with your requirements so we can forward a pro forma.

An anti-jemmy bolt is particularly designed to prevent break ins. They are made from heavy-duty materials that prevent crowbars or 'jemmies' from being used to force entry making them a secure locking option for your doors.

An anti-jemmy lip is a security feature that is used on doors to prevent a crowbar or 'jemmy' tool being used to force entry through the door frame. The lip extends over the gap between the door and the doorframe so that intruders can't exploit the gap to force entry.

All of our security doors are filled with fiberglass/mineral wool. This provides insulation, prevents the doors from being too heavy and ensures structural integrity.

There are several reasons that a steel security door is not filled with solid steel. Doing this would make doors incredibly heavy, expensive and difficult to work with, and there aren't necessarily any security benefits that would be achieved that a regular security door wouldn't be capable of.

No, our security doors are filled with fiberglass/mineral wool for additional insulation, durability and security.

A lift-off hinge is a type of hinge that allows a door to be lifted from the frame without the need to undo any screws. These hinges are used on security doors for several reasons:

  • The door can be removed easily for repairs or emergencies.
  • Installation is made easy, as the door simply needs to be lifted onto the hinges.
  • Enhanced security, as a door can only be removed when it is open, preventing unauthorized access or break-ins via door removal.

Stainless steel typically is both shinier and stronger than galvanised steel. Security doors are made from stainless steel due to the superior strength, corrosion resistance and longevity in high security applications.

The specific interior that is used in each door will depend on the function of a particular door. For example, a security door will use dense materials such as rock wool or mineral wool for strength and insulation which makes them ideal for preventing unauthorised entry. However, a fire rated door would use honeycomb cardboard to help resist heat transfer and make sure that they're lightweight enough to use in emergencies, all while effectively containing fire and smoke and meeting safety standards.

Our doors are not soundproof, but they do offer some degree of acoustic insulation.